Zoomo launches e-bike app to improve safety and security

Delivery e-bike leader Zoomo has launched a new app designed to offer better security for riders. 

The MyZoomo app has been released for couriers, allowing them to track their bike, access customer support, and keep their bike safe and secure. 

Micromobility platform Zoomo, which provides last-mile delivery solutions for brands like JustEat, UberEats, and Deliveroo, said the app will let riders enable and disable the anti-theft motor like, as well as control the alarm, and report theft. 

Alan Wells, VP for software at Zoomo, said:  “MyZoomo will be riders’ essential companion on the road. We want couriers to have as much confidence as possible when stepping onto their Zoomo e-bike, and the new app will allow them to be stress-free both on and off the road. The app’s features will allow riders to stay on the road for longer and ultimately boost their earnings – key reasons why couriers trust Zoomo as their preferred vehicle for delivery.  

We’re proud of the software capabilities that are enabled by our industry leading, IoT-connected vehicles. MyZoomo is a core component of our product offering, as we strive to empower delivery riders with a convenient suite of tools.” 

Riders will also be able to view the most important vitals of the e-bike before and after embarking on a journey, including the whereabouts of their bike’s location and the remaining battery life and utility of the vehicle. This will ensure that riders can plan their journeys in advance and never run out of battery mid-ride.

Read more: E-bike brand Volt partners with Deliveroo in subsidised e-bike trial 

Full list of services that MyZoomo will provide riders:   

  • Quick access to the Zoomo account  
  • Track e-bike location  
  • Remote lock and unlock of the anti-theft motor lock   
  • Sounding of the anti-theft alarm   
  • View e-bike battery percentage   
  • Locate nearby workshops and book a repair   
  • Track individual courier’s rides and distance covered   
  • Easy engagement with customer support   
  • Report a stolen bike   

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