Tier's shared scooter fleet has been available in York for a year

Tier launches ‘industry-first’ consultation for e-scooter and bike users 

Tier has launched a first-of-its-kind consultation for e-bike and scooter users in York.

The shared micromobility provider is seeking the views of York residents on topics like parking locations, user behaviour and rider experience, in the hopes of using the feedback to improve its service.

Last month, Tier marked its one-year anniversary as York’s sole e-scooter and e-bike provider, as its shared transport scheme is still scheduled to run until at least March 2022. 

Feedback from the public consultation will be shared with the City of York Council to inform the development of micromobility in the city, with both users and non-users encouraged to submit their thoughts. 

Tier’s head of cities for UK and Ireland, Georgia Yexley, said: “Following our one-year anniversary in York last month, we’re looking forward to hearing the views of riders and residents alike and using this to improve our service across the city.

“As the sole operator for York, we want to ensure that we are providing a first-class service that not only supports green and accessible local travel, but crucially also suits the needs of the local community.

“With the trial running until at least March 2022, this consultation will help Tier continue to provide a safe, sustainable and inclusive form of transport as part of the urban mix in York.”

Tier, the Berlin-based mobility company, was founded in 2018 and now operates in 160 cities in 16 countries across Europe and the Middle East. 

Alongside its online consultation, Tier will also be running in-person sessions with York’s city manager Jessica Hall and charity Sight Loss Councils, in response to concerns about how shared mobility schemes impact the visually impaired. 

Read more: HumanForest to launch fleet of shared e-mopeds in London next month

Councillor Andy D’Agorne, deputy leader and executive member for transport at the City of York Council, said: “”This is an important opportunity for residents to shape the scheme and help make it an even better fit for our city, whether or not they expect to use the service themselves.

“I’m glad to see Tier continuing to welcome the input of all residents. This consultation will help Tier  improve the service in York to ensure that even more residents are able to consider this sustainable and convenient mode of travel as an attractive part of their travel options.”

The publication consultation launched on Wednesday (8th December) and will run until 31st March 2022.  

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