Tier introduces upgraded e-scooters in London to boost safety and accessibility

Tier has announced that its next-generation scooter will arrive on London streets this month in a boost for safety and accessibility.

The new model has features to support safety and inclusivity, especially for those affected by sight loss, such as more Tier colouring making the scooter easier to identify, a bright light, and upgraded indicators offering 360° visibility. Other features include three independent brakes, grippy handlebars and wider, larger tyres.

Tier e-scooters already feature a large front wheel, a wider footplate, dual suspension, a double kick-stand and dual drum brakes for stable riding on uneven surfaces and conditions.

The introduction of the advanced model follows the partnership with UCL’s research facility Pearl to develop a ‘universal sound’ for e-scooters to alert pedestrians and other roads users of their approach. The new model will allow Tier to test the sound solution on the street, as part of a collaborative project with all London operators, and will follow planned extensive engagement with disability experts, including one of the UK’s leading visual impairment charities, Thomas Pocklington Trust.

The newest Tier model, which has a service life of over five years, will replace Tier’s current UK fleet – which will be used in other markets, in line with Tier’s commitment to sustainability, as the company continues to grow its footprint across Europe.

Georgia Yexley, general manager of Tier UK and Ireland said: “At Tier, it is our mission to ensure micromobility is as accessible as possible, to encourage people to switch to more sustainable transport while ensuring it is inclusive for all.

“These upgrades cement Tier’s position as the safest and most inclusive operator in the industry. By upgrading our fleet in a sustainable way, we are building a long-term network of green transport options, allowing our users to play an active part in cutting carbon, improving air quality and building better cities.”

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Jacqui Thomas, engagement manager at the Thomas Pocklington Trust said: “It is clear Tier is listening to the concerns raised by pedestrians who are blind and partially sighted and is working to address these and further improve safety.

“As a Londoner navigating the streets with a visual impairment I have been concerned about the visibility of e-scooters, however, Tier’s newest e-scooter model has greater visibility than before, with recognisable and contrasting colours, and their ID plates continuing to display black text against a bright yellow background at the front and rear.

“Contact information to report irresponsible behaviour or faults is clearly displayed in white on a black background too.”

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