Workshop Technician

Website Rutland Water Cycling LTD

Do you have the knowledge and ability to repair and maintain a range of bikes? Are you a people’s person who has hunger to deliver exceptional customer service? Would you like to work for an award-winning retailer? Then keep reading on, as here at Rutland Cycling we are currently on the lookout for a passionate individual with the right attitude to join our Whitwell store as a Workshop Technician.

Rutland Cycling is one of the UK’s leading independent cycle retailers. We are much more than your average bike retailer, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day of the week.

What you’ll do:

  • Undertaking repairs and maintenance of bikes to a high technical standard
  • Taking personal responsibility for the quality of all work undertaken, ensuring check lists and other workshop records are fully maintained, with an emphasis on delivering a high level of customer service.
  • Taking bookings, dealing with enquiries, communicating with customers by telephoneelectronically and in person. Dealing with customers’ issues and problems as required. Helping visitors to the workshop.
  • Undertaking sales on the workshop front desk by providing a friendly and efficient service to customers, responding to their specific needs

Ideally you will be Cytech trained but experience is just as important. The role requires the technician to undertake repairs and maintenance work on the full range of bikes from entry level to high end specifications, ensuring that all work is undertaken to a high technical standard.

With a passion for both quality and sales in all sectors of cycling (MTB to Road) the postholder will have an enthusiasm for working in UK’s best cycle retailer and an obvious pleasure taken in working with both bikes and people.

So, if you think you have what we’re looking for but also an excellent team player with good customer care skills, have great attention to detail and a high standard of professionalism… then please apply as we really want to speak to you!

Salary: Competitive  

How to apply: send CV to

To apply for this job email your details to

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