FT & PT Sales Assistant and Technician

Website The Electric Bike Shop

The Electric Bike Shop in Sutton Coldfield is looking for either full time or a part time Electric Bike Technician and or Assistant Sales Manager to join our expanding team.

You will be responsible for the build, configuration and testing of new electric bikes, carrying out technical handovers to customers, warranty and servicing of electric bikes and also repairs and servicing of non-powered bikes. Serving customers in the store and over the phone, managing deliveries and carrying out sales administration. You will also be responsible for the day to day running of the store including stock control and managing our cycle technicians when our Sales Manager is out of the branch visiting our other stores.

We are looking for someone who is comfortable both fixing bicycles and talking to customers. The ideal person loves getting hands-on and is extremely process-driven. You must be able to complete repairs to an exceptional standard in a set amount of time.

Strong problem solving skills are essential and the ability to use your initiative whilst working independently plus a can do attitude and a most importantly a friendly and flexible attitude.

You should have an extensive working knowledge of bike mechanics and maintenance and a love of everything cycling, previous experience in a professional workshop together with any relevant qualification and first-hand experience of electric bikes would be great although not essential.

This is a varied role that requires a flexible and committed can-do attitude and being solution focused and optimistic is an absolute must.

A high level of customer care is required; you must be very approachable and be able to demonstrate strong communication skills with the ability to commute with customers who have varying levels of cycling experience.

The successful candidate will have strong problem solving skills and demonstrate an ability to use their initiative whilst working independently as well as working as part of a well-established close knit team.

Full time Hours or part time Saturdays and Sundays (9.30 am-5.30 pm)

Expected start date: ASAP

Job Types: Permanent

Salary: £17,000 – £20,000 pro rata, per year depending on experience. 

To apply for this job email your details to jennene@theelectricbikeshop.co.uk.

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